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Traffic Safety

Better Encounters: Police and People with Intellectual and Developmental Disabilities

eLearning Course

3 Hours

Better Encounters: Police and People with Intellectual and Developmental Disabilities

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Course Overview: Better Encounters: Police and People with Intellectual and Developmental Disabilities, an eLearning course, enhances the capacity of law enforcement to identify and effectively interact with community members who may have intellectual and developmental disabilities (I/DD) during traffic stops and other exchanges in the community.

The significant and rising prevalence of I/DD in the population makes this course especially pertinent for law enforcement and other safety practitioners with a focus on traffic safety. Better Encounters presents the rationale for learning more about people with I/DD, including the growing rates of specific disabilities and the likely contexts for interactions with police during traffic-related contact. The course also provides the means of identifying behaviors that are characteristic of those with I/DD, developing strategies for having positive interactions, and improving situational awareness and decision-making. Ultimately, the greater the awareness law enforcement officers have of the conditions and people they are likely to encounter, the better equipped they are to effectively manage a diverse range of situations.

Learning Objectives:

Define the relevant I/DD terms including intellectual and developmental disability, developmental disability, intellectual disability, autism spectrum disorder, Americans with Disabilities Act (ADA), and community policing
Identify relevant legal obligations including those created by the ADA
Understand the prevalence of I/DD in the population
Recognize specific rationales for training to improve interactions between police and people with I/DD including self-identified need
Discern the most likely contexts for encounters between police and people with I/DD
Distinguish behaviors that indicate possible I/DD
Identify indicators that a person with I/DD may also have a mental health condition
Recognize the function of appropriate communications in improving encounters with people who may have I/DD
Explore strategies for managing stress during encounters
Discern a decision-making framework to improve interactions with an expanding range of people

Target Audience: Law enforcement officers and other public safety practitioners with a focus on traffic stops.

Cooperative Partners: This tuition-free online training was developed by the National Center for Policing Innovation (NCPI), formerly known as Virginia Center for Policing Innovation, in partnership with the National Highway Traffic Safety Administration (NHTSA) and was supported by cooperative agreement 15-J-COPS-21-GK-021240-MUMU by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

Learning Hours: 3 hours including the pre-test and post-test.

Is this POST approved in my state?

Community Policing

Changing Perceptions: A Fair and Impartial Policing Approach

eLearning Course

1 Hour

Changing Perceptions: A Fair and Impartial Policing Approach

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Course Overview: Changing Perceptions: A Fair and Impartial Policing Approach, an eLearning course, provides an opportunity for learners to assume the roles of three different law enforcement officers in an interactive video-based simulation, make decisions for these officers, and experience the consequences of their choices. The modules train officers on the effect of implicit bias and provides them with the information and skills they need to reduce and manage their biases.

This simulation-based course defines implicit bias and dramatizes through interactive scenarios that policing based on bias can be unsafe, ineffective, and unjust. The opening video serves as an introduction to the concept of implicit bias, while the three modules focus separately on safe, effective, and just policing decisions and behavior.

By allowing officers to experience the same encounter from two perspectives (officer and possible suspect) simultaneously, this course provides learners with an insight into the biases that some members of the community may harbor toward police and why those biases exist.

Learning Objectives:

Recognize that bias is a normal human attribute—even well-intentioned people have bias
Articulate the fundamental concepts of the science of human bias
Describe how unconscious or implicit bias works in the human mind
Describe the potential impact of bias on officers’ perceptions and behavior
Articulate the impact biased policing has on community members
Articulate the impact of biased policing on law enforcement organizations
Apply skills for reducing biases
Analyze options with a fair and impartial policing lens

Target Audience: Law enforcement personnel.

Cooperative Partners: This tuition-free online training was developed by WILL Interactive and was originally supported by cooperative agreement 2016-CK-WXK-015 by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

Learning Hours: 1 hour including the pre-test and post-test.

Is this POST approved in my state?

Crisis Response

Crisis Intervention First Look: Focused Response for Veterans

eLearning Course

1 Hour

Crisis Intervention First Look: Focused Response for Veterans

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Course Overview: Crisis Intervention First Look: Focused Response for Veterans, an eLearning course, offers insights and practical guidance on the applicability of Crisis Intervention Teams (CIT) for veterans in crisis. A significant aspect of responding to veterans in mental health crises is the delivery of appropriate and effective service. Addressing psychological distress among those who have served in our nation’s armed forces introduces a variety of unique factors to crisis response.

First responders and community service providers are turning to the CIT and Veterans Response Team models for a collaborative, structured, and coordinated approach to veteran-focused crisis response . The course examines factors impacting veterans’ mental health, the applicability of CIT in veteran-crisis response and Veterans Response Teams, and next steps and resources for implementation. Gain perspective on these topics from law enforcement officers, mental-health practitioners, and veteran and mental-health advocates.

Learning Objectives:

Examine psychological distress among veterans
Examine possible indicators of psychological distress that may manifest in veterans
Explore key factors impacting veterans in need of mental health support
Recall current veteran-focused crisis response practices, including Veterans Response teams being implemented by CIT practitioners
Describe elements of the CIT model that may effectively serve veterans in crisis and differentiate the additional elements in a Veterans Response team.
Examine the goals and desired outcomes related to veteran-focused crisis response and the CIT model
Recognize the next steps in Veterans Response Teams implementation planning
Examine the benefits of collaborating with veteran support organizations and advocacy groups when planning CIT or Veterans Response Teams implementation

Target Audience: Public safety and community service practitioners, decision-makers, and policy planners from any discipline involved in facilitating effective responses to mental health crises experienced by veterans.

Cooperative Partners: This tuition-free online training was developed by the National Center for Policing Innovation (NCPI) and was originally supported by cooperative agreement 15JCOPS-21-GK-02306-SPPS by the U.S. Department of Justice, Office of Community Oriented Policing Services.

Learning Hours: 1 hour including the pre-test and post-test.

Is this POST approved in my state?

Crisis Response

Crisis Intervention First Look: Focused Response for Youth

eLearning Course

1 Hour

Crisis Intervention First Look: Focused Response for Youth

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Course Overview: Crisis Intervention First Look: Focused Response for Youth, an eLearning course, offers insights and practical guidance on the applicability of Crisis Intervention Teams (CIT) for the youth population. As children and teens confront startling rates of psychological distress, first responders and community service providers turn to the CIT model for a collaborative, structured, and coordinated response.

The course explores the growing factors impacting youth mental health and the needs of various youth populations such as the LGBTQ+ community. Focusing on the applicability of CIT youth crisis response, the course provides next steps and resources for CIT implementation. Law enforcement officers, mental health practitioners, and mental health advocates draw upon their unique experiences to share best practices.

Learning Objectives:

Examine the contributing factors to mental health crises in young people
Explore the impact of youth mental health issues on communities
Examine the need for crisis response for youth who are members of populations such as the LGBTQ+ community
Explore current youth-focused crisis response practices being implemented by CIT practitioners
Examine the goals and desired outcomes related to youth-focused crisis response and the CIT model
Identify the potential benefits of CIT implementation on youth-focused crisis response
Explore the next steps in CIT implementation planning to support youth in crisis
Identify key national CIT, youth support, LGBTQ+ advocacy, and mental health organizations and resources

Target Audience: Public safety and community service practitioners, decision makers, and policy planners from any discipline involved in facilitating effective responses to youth mental-health crises.

Learning Hours: 1 hour including the pre-test and post-test.

Is this POST approved in my state?

Crisis Response

Crisis Intervention: Overview of Effective Models

eLearning Course

4 Hours

Crisis Intervention: Overview of Effective Models

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Course Overview: Crisis Intervention: Overview of Effective Models, an eLearning course, offers insights and practical guidance on the applicability of Crisis Intervention Teams (CIT). Mental health support and responding to those in crisis are two of the paramount public safety challenges facing our nation’s communities. A significant aspect of these challenges is the delivery of appropriate and effective services to those who find themselves in crisis.

Faced with alarming rates of psychological distress within communities across the nation, first responders and community service providers are turning to the CIT Model for a collaborative, structured, and coordinated response. The course addresses the rise in mental health crises, the applicability of the CIT Model in crisis response, and next steps and resources for CIT implementation. Gain perspective on these topics from law enforcement officers, mental-health practitioners, and mental-health advocates.

Learning Objectives:

Examine key aspects of the current mental health crisis
Recognize the range of crisis response options and models
Describe the ways in which CIT implementation may benefit police, mental health agencies, and the public
Identify the goals and desired outcomes related to the CIT Model
Examine the community-based and collaborative dynamics of the CIT Model
Identify the relationship between CIT and community policing
Explain the partnership between law enforcement and mental health agencies in a CIT program
Explore the opportunities to build program capacity through stakeholder engagement and feedback
Illustrate the characteristics of effective crisis response systems
Describe practices that may assist partnership agencies in effective implementation planning, community engagement, and response to challenges
Consider the composition of a crisis response steering committee
Highlight pre-planning considerations such as funding, training, personnel, and identifying resources
Identify key national, CIT, and mental health organizations and resources
Introduce the CIT Programs Best Practices Guide and the CIT ASSIST Resource Center
Introduce the web-based supplemental courses that complement this course

Target Audience: Decision makers, policy planners, and leadership in law enforcement and public safety agencies.

Learning Hours: 4 hours including the pre-test and post-test.

Is this POST approved in my state?

Tribal Policing

Effective Multi-Jurisdictional Collaboration in Missing or Murdered Indigenous Persons Cases

eLearning Course

3 Hours

Effective Multi-Jurisdictional Collaboration in Missing or Murdered Indigenous Persons Cases

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Course Overview: Effective Multi-Jurisdictional Collaboration in Missing or Murdered Indigenous Persons (MMIP) Cases, an eLearning course, explores how partnerships between Tribal law enforcement and local, state, federal, and private sector agencies can strengthen and help sustain their efforts to prevent and effectively respond to MMIP cases using a fair, victim-centered and trauma-informed approach.

This course teaches how tribal, federal, state, and local law enforcement agencies and private organizations can form partnerships through the use of Memorandums of Understanding/Memorandums of Agreement (MOU/MOAs), as well and other relationship-enhancing shared resources, to support communication and collaboration to prevent and respond effectively to MMIP cases. Through a case study exercise, students will learn how MOU/MOAs can be used as a guide for law enforcement agencies seeking to enhance their MMIP efforts by memorializing cooperative arrangements.

Learning Objectives:

Identify gaps in jurisdictional authority, expertise, and resources that could impede an effective response to MMIP situations.
Identify multi-jurisdictional partnership and collaboration agreements to supplement existing MMIP resources.
Incorporate the key components of community policing into a Tribal law enforcement agency’s approach to developing partnerships and agreements to effectively manage, investigate, respond to, and solve MMIP cases.
Draft, develop, and implement MOU/MOAs that effectively facilitate the formalization and adaption of agreements and resource-sharing efforts for effectively addressing MMIP cases.
Establish multi-jurisdictional best practice protocols and procedures for successfully investigating MMIP cases.

Target Audience: The target audience for this online course is Tribal, federal, state, and local criminal justice agencies with responsibility for preventing and effectively responding to MMIP cases, including the following disciplines: law enforcement, emergency medical services, victim services, government administration, public safety communications, media/communications, medical/health care, education, emergency managers, community stakeholders.

Cooperative Partners: This tuition-free online training was developed by the Western Community Policing Institute (WCPI) and was supported by cooperative agreement 15JCOPS-21-GK-02123-SIND by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

Learning Hours: 3 hours including the pre-test and post-test.

Is this POST approved in my state?

Crisis Response

The Call: Serving Those with Behavioral and Cognitive Disabilities

eLearning Course

1 Hour

The Call: Serving Those with Behavioral and Cognitive Disabilities

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Course Overview: The Call: Serving Those with Behavioral and Cognitive Disabilities, an eLearning course designed as a video-based simulation, provides learners with an opportunity to assume the roles of three different law enforcement officers in an interactive movie, make decisions for these officers, and experience the consequences of their choices. The course trains officers on best practices for the recognition and response to incidents involving civilians with mental illness. Topics include properly assessing the situation, effective communication techniques, active listening, de-escalation, and crisis intervention.

This course continues the advancement of community policing by further enhancing mental illness training for law enforcement professionals through eLearning. The choose-your-own-journey approach of this course allows learners to assume the role of playable characters in an interactive simulation. Playing as three different officers in three different scenarios, learners experience in real time the feeling of responding to calls involving individuals with cognitive or behavioral conditions that may cause impairment. Each module (Introduction, Knowing the Signs, and Crisis Intervention) challenges learners to make quick decisions in response to the situations unfolding in front of them. Learners then experience the consequences of their choices. This course provides all law enforcement professionals, from new officers to seasoned veterans, best practice recommendations from leading experts in the field of mental health awareness and response.

Learning Objectives:

Explain considerations that officers make when responding to individuals with mental health or cognitive and emotional impairments
Identify on-scene responses when an individual in crisis does not have a support system
Identify basic principles that apply to any call, including those involving mental illness or I/DDs
Identify if mental health is a driver of a call - taking the extra moment to gain any insight into the subject's mental state could be critical
Explain how communication with a subject may be the best tactical tool to increase safety
Apply crisis intervention strategies with active listening skills

Target Audience: Law enforcement personnel.

Cooperative Partners: This tuition-free online training was developed by WILL Interactive and was originally supported by cooperative agreement 2018-CK-WXK-011 by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

Learning Hours: 1 hour including the pre-test and post-test.

Is this POST approved in my state?

Community Policing

Evaluation of the Homeless Outreach Service Team (HOST) Program

Resource

Evaluation of the Homeless Outreach Service Team (HOST) Program

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NOTE: This is a free resource, NOT an eLearning course. There is no pretest or posttest, and you will not receive a certificate of completion for reviewing this resource.

Resource Overview: Evaluation of the Homeless Outreach Service Team (HOST) Program, an interactive publication, provides a summary of an evaluation that was conducted on the Salt Lake City (Utah) Police Department’s Homeless Outreach Service Team (HOST) program. The report, which evaluates the three primary components of the HOST program—donations to homeless service providers, the homeless support group, and collaborative street outreach, is a valuable resource for anyone interested in homeless outreach efforts.

The Homeless Outreach Service Team (HOST) program was developed to bring Salt Lake City (Utah) police and community outreach workers together to identify homeless individuals and connect them to community resources. The objectives were to encourage police to make referrals to services rather than issue citations and to decrease panhandling by encouraging the public to give money to homeless service providers instead.

In 2012, the Salt Lake City Police Department received an award from the COPS Office to expand the HOST program to fund a public awareness campaign, coordinate strategic planning efforts, and train homeless individuals to assist with outreach efforts. Salt Lake City contracted with the Utah Criminal Justice Center to examine the impact of the award on the program's services and personnel. This report evaluates three primary components of the program: donations to homeless service providers, the homeless support group, and collaborative street outreach.

Target Audience: All community stakeholders interested in homeless outreach efforts

Authors: Erin B. Worwood, MCJ; Jessica Seawright, BSW; Robert P. Butters, PhD

Original Publication: October 5, 2016

Cooperative Partners: This interactive report is based on the 2016 written publication of the same name, which was funded by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS). This online version was developed by the Virginia Center for Policing Innovation (VCPI) and was supported by cooperative agreement 2018-CK-WXK-001 by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

Crisis Response

Innovations in Crisis Response: What CIT Programs Need to Know (e-Guide)

Resource

Innovations in Crisis Response: What CIT Programs Need to Know (e-Guide)

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Course Overview: Innovations in Crisis Response: What CIT Programs Need to Know, an e-Guide, features the latest practices in crisis response and provides case study examples of communities leading the way.

Recently, innovations in crisis response have made it possible for local communities to increase their capacity for responses that do not place responsibility solely on law enforcement. The e-Guide highlights trends in crisis response including 988 – the national crisis line number, law-enforcement and mental health co-response teams, growth of non-law enforcement community responders, and mobile crisis teams for children and youth. Each innovation is illustrated by an in-depth case study of a community or state program which includes audio interviews, commentary by experts in the field, lessons learned, links to outside resources and organizations, and a checklist of next steps for local CIT leaders interested in bringing these innovations to their communities.

Target Audience: Law enforcement agencies and practitioners, as well as mental health agencies and practitioners, telecommunicators, crisis line staff, mental health advocates and other community organizations.

Cooperative Partners: This tuition-free online resource was developed by the National Center for Policing Innovation (NCPI) and was originally supported by cooperative agreement 15JCOPS-21-GK-02306-SPPS by the U.S. Department of Justice, Office of Community Oriented Policing Services.

Professional Skills and Competencies

Overcoming Language Barriers in Policing and Building an Effective Language Access Program

Resource

Overcoming Language Barriers in Policing and Building an Effective Language Access Program

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NOTE: This is a free resource, NOT an eLearning course. There is no pretest or posttest, and you will not receive a certificate of completion for reviewing this resource.

The U.S. Department of Justice (DOJ) recognizes the need for additional resources to help law enforcement overcome language barriers and communicate accurately and effectively with people who have a limited ability to speak, write, or understand the English language.

Language barriers can impact officer safety, public safety, and the integrity of an investigation and prosecution. The DOJ’s Law Enforcement Language Access Initiative (LELAI) has developed resources and tools that can assist local and state law enforcement agencies in their efforts to provide meaningful language access to individuals with limited English proficiency within their jurisdiction. An initiative led by the Civil Rights Division’s Federal Coordination and Compliance Section in partnership with U.S. Attorneys’ Offices, the resources below review the legal obligation to provide language assistance services and offer promising practices for overcoming language barriers.

The Office of Community Oriented Policing Services (COPS Office) is making its resources as well as LELAI's available below. Specifically, the language access resources include the following:

Roadblocks to Communication Recorded Virtual Training Event which discusses the legal obligation to provide meaningful access to individuals with limited English proficiency, identifies and troubleshoots common translation and interpretation issues, and describes the appropriate use of tools and resources such as bilingual officers and machine translation.

LEP.gov Web Resources for Law Enforcement Officers provides sample language access plans, policies, and forms; examples of language access settlement agreements; and other resources to help law enforcement draft, revise, or adopt language access policies, plans, and procedures.

LEP Resource Guide for Law Enforcement that includes guidance on strategies for law enforcement agencies to ensure language access, resources for obtaining language services, and possible funding sources for law enforcement agencies.

FBI Advice of Rights Forms Translated in 40+ Languages, often referred to as the Miranda warning, this document is used by law enforcement to apprise subjects of their constitutional rights in various types of law enforcement interactions, including arrests and custodial interrogations. The form has been translated by FBI linguists into over 40 languages.

To learn more about the language access initiative, visit the Strengthening the Federal Government's Commitment to Language Access memo from the Office of The Attorney General and https://www.lep.gov/.

Tribal Policing

Public Law 280 Training Program for Enhanced Collaborative Law Enforcement

Resource

Public Law 280 Training Program for Enhanced Collaborative Law Enforcement

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NOTE: This is a free resource, NOT an eLearning course. There is no pretest or posttest, and you will not receive a certificate of completion for reviewing this resource.

Resource Overview: Public Law 280 Training Program for Enhanced Collaborative Law Enforcement, a module-based curriculum, provides participants with background information and tangible strategies necessary for effectively policing PL280 reservations. The nuances of PL280 can have varying applications in different states, resulting in confusion regarding jurisdiction in Indian Country. Through cooperation and collaborative resource sharing, tribal and non-tribal law enforcement can work within PL280 to benefit their jurisdictions.

The introductory module explores the history of PL280 while identifying when tribal, state, and federal governments have jurisdiction. Learners then examine the practical applications of PL280 in their state and recognize benefits and challenges to community policing and how to implement key community policing strategies to enhance responsiveness to the most challenging and frequently occurring crimes in PL280 jurisdictions. The curriculum demonstrates how to establish a task force, garner support for task force development, gather resources, and adapt the task force to overcome environmental and political barriers. Insight into the historical background of tribal governments leads to understanding how sovereignty can be used to foster effective law enforcement by building capacity through regulation and tribal law.

Target Audience: Law enforcement and tribal and non-tribal state/government leadership.

Additional Resources

Public Law 280 Homepage
Strategic Applications International Homepage
Cross-Deputization in Indian Country (pdf)
Promising Practices in Tribal Community Policing (pdf)
Public Safety Partnerships in Indian Country (pdf)
Successful Tribal Community Policing Initiatives: A Resource for Communities Developing Public Safety Programs and Strategies (pdf)
Department of Justice - American Indians and Crime (pdf)
Department of Justice - Public Law 280 FAQ
Department of Justice - Policing on American Indian Reservations (pdf)
National Institute of Justice - Violence Against American Indian and Alaska Native Women and Men (pdf)
What is Public Law 280? Learning Graphic (pdf)
Tribal Community Policing Learning Graphic (pdf)
Taskforce Development Learning Graphic (pdf)
Sovereignty Learning Graphic (pdf)

Community Policing

Salt Lake City Police Department, Homeless Outreach Service Team (HOST) Program Overview

Resource

Salt Lake City Police Department, Homeless Outreach Service Team (HOST) Program Overview

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NOTE: This is a free resource, NOT an eLearning course. There is no pretest or posttest, and you will not receive a certificate of completion for reviewing this resource.

Resource Overview: Salt Lake City Police Department, Homeless Outreach Service Team (HOST) Program Overview, an interactive publication, provides a summary of the three primary components of the HOST program--donations to homeless service providers, the homeless support group, and collaborative street outreach. Designed with the purpose of sharing program information and materials to help create a better model to end homelessness across the nation, this publication serves as a valuable resource for anyone interested in homeless outreach efforts.

The Homeless Outreach Service Team (HOST) program was originally developed to bring Salt Lake City (Utah) police officers and community outreach workers together to identify homeless individuals who panhandle or engage in other types of public nuisance activities in the city and connect them to community resources. The main objectives were to encourage police to make referrals to services rather than issue citations and to decrease the prevalence of panhandling by encouraging the public to give money to service providers rather than directly to panhandlers.

In 2012, the Salt Lake City Police Department expanded the program to include a public awareness campaign, coordinate strategic planning efforts, and recruit and train formerly homeless individuals as volunteers to assist with outreach efforts.

Target Audience: The intended audience for this interactive publication is anyone interested in homeless outreach efforts

Original Publication: October 5, 2016

Cooperative Partners: This interactive report is based on the 2016 written publication of the same name, which was funded by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS). This online version was developed by the Virginia Center for Policing Innovation (VCPI) and was supported by cooperative agreement number 2018-CK-WXK-001 by the U.S. Department of Justice, Office of Community Oriented Policing Services (COPS).

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