The COPS Training Portal announces the availability of a new eLearning course, Introduction to the Non-Confrontational Investigative Interviewing Approach, created by The Law Enforcement Innovation Center (LEIC), an agency of the University of Tennessee Institute for Public Service.
Introduction to the Non-Confrontational Investigative Interviewing Approach explores the techniques of non-confrontational interviewing to optimize results from investigations. The course compares confrontational and non-confrontational interviews, highlighting the strengths and weaknesses of each approach. Real case examples and studies provide evidence of the success investigators experience through establishing rapport and interviewing with an open mind.
Traditional interview techniques often employ a confrontational approach to interviewing which can have negative outcomes such as false confessions, resistance, and reduced credibility. Evidence from confrontational interviews reinforces the claim that non-confrontational interviewing is often a more effective approach.
Many studies have been conducted to analyze the best strategies to implement during interviewing. This eLearning course, which draws from multiple resources and evidence-based strategies, explains how police officers can utilize a nonconfrontational approach to increase the likelihood of obtaining actionable information.
This course offers strategies for preparing and executing a non-confrontational interview through questioning, building rapport, and developing a safe environment. This course serves primarily as a concept introduction and is not intended to teach mastery of the skills and techniques of non-confrontational interviewing.
This course is designed for law enforcement officers. Learners should expect to spend approximately 1 hour exploring the content and resources in this course.
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