Course Overview:
Introduction to the Non-Confrontational Investigative
Interviewing Approach, an eLearning course, explores the techniques of
non-confrontational interviewing to optimize results from investigations. The
course compares confrontational and non-confrontational interviews,
highlighting the strengths and weaknesses of each approach. Real case examples
and studies provide evidence of the success investigators experience through
establishing rapport and interviewing with an open mind.
Traditional interview techniques often employ a
confrontational approach to interviewing which can have negative outcomes such
as false confessions, resistance, and reduced credibility. Evidence from
confrontational interviews reinforces the claim that non-confrontational
interviewing is often a more effective approach.
Many studies have been conducted to analyze the best
strategies to implement during interviewing. This eLearning course, which draws
from multiple resources and evidence-based strategies explains how police
officers can utilize a nonconfrontational approach to increase the likelihood
of obtaining actionable information.
This course offers strategies for preparing and executing a
non-confrontational interview through questioning, building rapport, and
developing a safe environment. This course serves primarily as a concept
introduction and is not intended to teach mastery of the skills and techniques
of non-confrontational interviewing.
Target Audience: Law enforcement officers.
Cooperative Partners: This free online
training was developed by the Law Enforcement Innovation Center (LEIC) and was
supported by the cooperative agreement 2020-CK-WXK-056 by the U.S. Department of
Justice, Office of Community Oriented Policing Services (COPS).
Learning Objectives:
- Identify the characteristics of improper
interviewing techniques
- Describe the benefits of applying
evidence-based, non-confrontational interviewing techniques
- Strategize for an interview using a
non-confrontational approach, even with limited time and information
- Establish and maintain rapport with the subject
to establish a cooperative mindset
- Apply effective question structure to obtain
actionable information from subjects and assess their responses to determine
what follow-up questions to ask or actions to take
Learning
Hours:
1 Hour
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