The COPS Training Portal is pleased to announce the availability of a new course, The Call: Serving Those with Behavioral and Cognitive Disabilities created by The World Institute of Leadership and Learning (WILL) Interactive, a US-based private company that develops online learning training simulations that confront the challenges facing the military, law enforcement, education, finance and healthcare fields.
The Call is a video-based simulation in which learners assume the roles of three different law enforcement officers in an interactive movie, make decisions for these officers and experience the consequences of their choices. The program trains officers on best practices for the recognition and response to incidents involving civilians with mental illness. Topics covered include properly assessing the situation, effective communication techniques, active listening, de-escalation and crisis intervention.
Participants should expect to spend approximately one hour exploring the content and resources in this course.